Terms like ‘person-centred’, ‘service user-led’ and ‘empowered relationships’ are often used to describe approaches to disability support where service users exercise greater decision-making power.
These projects delve into what this means in practice for service users, workers and the organisations that sit behind these relationships.
Summer Foundation and JFA Purple Orange are testing approaches and developing tools to empower service users to express and communicate what they are looking for in their workers and how to meet these needs.
Projects from Griffith University, UNSW and Community Living Project provide detailed descriptions of the relationships between service users and support workers. They provide insights into what the ‘right relationships’ mean for the skills, values and training of workers, the support service users need and the organisational capability needed to support these ways of working.